Lead senior product work across enterprise platforms, LMS modernization, reporting, roadmap strategy, risk management, and delivery for complex stakeholder environments.

• Reduced 4,000+ hours of manual administrative work annually and lowered costs by $30K+ through platform modernization and workflow automation.
• Led LMS product selection and implementation, improving onboarding completion rates by an estimated 25-30%.
• Supported over $5M in donations through stronger impact reporting, stakeholder alignment, and delivery coordination.
• Owned roadmaps, release schedules, risk registers, and mitigation strategies across concurrent product initiatives.

Worked across product experimentation, creator collaboration, product metrics, engineering, design, and data teams at Meta.

• Drove a 10% increase in business advertisement spend through coordinated product experimentation.
• Partnered with designers and engineers to build a creator collaboration proof of concept.
• Used product performance metrics and operational indicators to inform prioritization and iteration.

Led platform modernization and operational transformation initiatives across cloud migration, software implementation, infrastructure upgrades, and workflow redesign.

• Managed five parallel enterprise initiatives across technical delivery, stakeholder alignment, vendor coordination, and rollout planning.
• Reduced mortgage processing turnaround from 4 weeks to 1 week through workflow redesign and process optimization.
• Coordinated vendors and internal teams across licensing, provisioning, and implementation.
• Worked with analytics teams to improve reporting access and decision-making for non-technical stakeholders.

Led marketplace product development, onboarding, ecosystem partnerships, and growth strategy for music label transparency, attribution, and availability.

• Launched four marketplace platforms from discovery through delivery.
• Grew the user base to 10,000+ with 70%+ completing onboarding.
• Secured five partnerships across the music value chain to support marketplace adoption and supply growth.

Led insurance product strategy, mobile app launch, claims workflow automation, customer experience improvement, and internal tool initiatives.

• Launched a mobile insurance app that acquired 40,000+ customers and generated $1.2M in premium revenue.
• Reduced claims processing time from 14 days to 3 days through workflow redesign and automation.
• Reduced policy issuance and internal processing time by 40%.
• Improved customer satisfaction from 6.8 to 7.6 by improving digital access and service workflows.